Getting a QPay Refund

Getting a QPay POS is most probably the most straight forward process in the entire POS industry in Nigeria. It doesn’t require you to reach out to anyone or submit cumbersome documents. All you need do is simply place a request for a new POS on the QPay app and you would be reached out to within the shortest possible time.

A number of times also, we have gotten requests that were made in error simply because we have made the application process so easy that merchants find it hard to believe it’s that easy to get a POS machine for business. If you are in the category of people who have previously made requests for our POS  machines in error, then this post is for you:

It is okay if you made a request for a POS in error, and it is also okay if you genuinely made a request for a POS and later realize that you no longer want to get the POS , and would want to stop the acquisition process. Your money is safe, and you can easily get a refund by stating what went wrong, and afterwards officially requesting for a refund.

Reasons why you are required to state what went wrong, is to ascertain from you how we can be better and improve our services, and also be sure you are opting out for the right reasons.

All you have to do to get a refund on your POS deposit is to call our customer service helpline on +2349075452301 And your request will be processed in the shortest time possible.